Swfyt

Delete Your Account

Last updated: September 2026

You can request permanent deletion of your Swfyt account and the personal data associated with it, whether you're a rider or a driver.

How to request deletion

Send a deletion request from the email or phone number registered on your account to contact@swfyt.com with the subject "Account Deletion Request", or use the button below to open a pre-filled email.

Request Account Deletion

What gets deleted

Once we verify your request, we permanently delete:

  • Your profile: name, email, phone number, and photo
  • Saved addresses, payment methods, and app preferences
  • Your account credentials and login access

What we retain, and why

Some information cannot be deleted immediately because we're legally required to keep it, or because it's needed to resolve an open issue. This includes:

  • Trip and transaction records needed for tax, accounting, and financial reporting obligations
  • Records related to an open dispute, complaint, fraud investigation, or safety incident, until it's resolved
  • Information we're required to retain under applicable law

Retained records are kept only as long as legally required and are not used for any other purpose after your account is deleted.

Timeline

We process deletion requests within 30 days of verifying your identity. You'll receive a confirmation email once your account and eligible data have been deleted.